The Derma Plus — Take Care of Yourself

OFFICIAL ANSWERS

The Derma Plus FAQ.

Clear answers about the official brand, products, routine guidance, Cash on Delivery, delivery charges and returns in Bangladesh.

THE DERMA PLUS · বাংলাদেশ

Products and ordering, explained simply.

These answers apply to orders and information provided through the official The Derma Plus website.

01

Is this the official The Derma Plus website?

Yes. thedermaplus.com is the official website of The Derma Plus, a Bangladeshi skincare and personal care brand by Izabel Health Care.

02

ডার্মা প্লাস বা দ্য ডার্মা প্লাস কী?

দ্য ডার্মা প্লাস (The Derma Plus) Izabel Health Care-এর একটি বাংলাদেশি skincare ও personal-care brand। অফিসিয়াল product information, দাম ও ordering support এই ওয়েবসাইটে পাওয়া যায়।

03

Which The Derma Plus product should I choose?

Start with your main concern and compare the relevant product pages. The skincare guide and AI Skin Test can help you build a simple routine, but they do not replace professional medical advice.

04

Do you offer Cash on Delivery across Bangladesh?

Yes. Confirmed orders use Cash on Delivery. Delivery is ৳60 inside Dhaka and ৳130 outside Dhaka, and the applicable charge is shown before the request is submitted.

05

Where can I see product prices and ingredients?

Every official product page shows the current BDT price, size and only ingredient highlights explicitly visible on the supplied front-pack artwork. This is not a complete INCI list; always follow the current approved product pack.

06

Can I return an opened skincare product?

Opened or used hygiene-sensitive products normally cannot be returned. Damaged, incorrect or defective deliveries should be reported promptly with the order reference and supporting evidence under the Return & Refund Policy.

Still need help?

Browse the official collection or contact our team through the verified WhatsApp channel.