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Eligibility for Returns:
Only damaged, defective, or incorrect items are eligible for return.
Products must be unused, in original packaging, and returned within 2-3 days of delivery.
Due to hygiene reasons, opened or used skincare products cannot be returned unless defective.
Return Process:
Contact us within 24 hours of receiving a damaged or incorrect product.
Provide clear photos of the item and packaging for verification.
After approval, return instructions will be shared.
Refund & Replacement:
If eligible, you can choose a replacement or a refund.
Refunds will be processed within 5-7 business days after verification.